Clearing your agreement
When clearing your agreement, we may use the term ‘settlement’. This is the amount of money you’ll have to pay to clear your agreement in full.
How we work out what you need to pay
To calculate a settlement figure we take into account the amount you’ve still to pay on your agreement, then take away an ‘interest rebate’.
What’s an interest rebate?
This is where we give you back some of the interest we added at the start of your agreement. It’s calculated in line with the Consumer Credit (Early Settlement) Regulations 2004.
Getting your Settlement figure
If you’ve downloaded and registered on the Northridge App, then the settlement option will give you the amount needed to clear your agreement. Available 24/7 the Northridge App gives personal and sole traders customers access to review and manage their agreement. Check out how to download and register for the app here.
For those who prefer to use a web-based option, the Northridge Self-Serve portal is available. Simply register to manage your agreement online. You can find more details on this service here.
Customers not wishing to register can get a settlement figure on our Management Tool here. You’ll need your 12 digit Northridge agreement number, your date of birth and bank account number where the regular monthly payments are paid from.
Business Customers
Don’t worry, if you’re a business customer then you can request a settlement by completing the Online Request Form. We’ll reply within 2 working days.
Calling us
If you’d rather speak to someone or have a query about your settlement, we can help. Just see our Customer Service details on our Contact us page here.
What if I want to make an extra payment but not clear my agreement?
Some types of agreements allow you to make extra payments at any time. These are known as partial settlements or over-payments. Visit our Partial Settlements page to find out more.